Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Personal information: Name, email address, mobile number, and other contact details submitted through registration, enquiry, property posting, or contact forms.
• Property information: Property address, location, description, photographs, ownership-related information, and other details voluntarily submitted by users.
• Payment information: Payment status, transaction reference, and payment identifiers required to verify transactions. Online payments are processed through Razorpay or other authorised payment service providers.
• Technical information: IP address, browser type, device information, website usage data, and cookies, where applicable.

2. How We Use Your Information

We use collected information to:

• Provide and operate PropMatics services.
• Publish and manage property listings submitted by users.
• Respond to enquiries and customer support requests.
• Process payments and verify transactions.
• Communicate service updates and important notifications.
• Improve website performance, security, and user experience.
• Prevent fraud, misuse, and unauthorised activities.
• Meet applicable legal and regulatory requirements.

3. Property Listing Information

Information and photographs submitted for property listings may be displayed publicly on PropMatics so that prospective buyers, tenants, or other interested users can view the listing. Please avoid including sensitive personal information in public descriptions or photographs. Users are responsible for ensuring that they are authorised to submit and publish the property information and images.

4. Payment Processing

Payments made through PropMatics may be processed by Razorpay or another authorised payment gateway. Such payment providers process payment information under their own privacy policies and security practices. PropMatics does not intend to store complete card numbers, CVV details, or banking passwords on its servers.

5. Sharing of Information

We do not sell or rent users' personal information. We may share information when reasonably necessary with:

• Payment gateways for processing and verifying payments.
• Technology, hosting, email, and service providers supporting website operations.
• Prospective buyers, tenants, or other users, to the extent information is included in a publicly visible property listing.
• Government authorities or law-enforcement agencies when required by applicable law or a lawful request.

6. Cookies and Website Analytics

PropMatics may use cookies and similar technologies to maintain website functionality, understand website usage, improve performance, and enhance user experience. You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

7. Data Storage and Security

We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Users should also take reasonable precautions when sharing personal or property information online.

8. Data Retention

We retain personal information for as long as necessary to provide services, manage property listings, resolve disputes, maintain business records, and comply with applicable legal obligations. Information may be deleted or anonymised when it is no longer required, subject to legal and operational requirements.

9. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent for certain processing activities where applicable. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy policies, content, or practices. We encourage users to review the privacy policies of those websites before sharing information with them.

11. Children's Privacy

PropMatics services are not intended to knowingly collect personal information from children without appropriate authorisation. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements. Any revised version will be published on this page with an updated revision date.

13. Contact Information

For questions, concerns, or requests relating to this Privacy Policy, please contact: