Terms & Conditions

1. About PropMatics

PropMatics is an online platform that provides property listing facilities, property-related information, enquiries, and other related digital services. The platform helps property owners, buyers, tenants, and other interested users connect through online property information.

2. Eligibility and User Accounts

• You must provide accurate and complete information when using our services.
• You must be legally authorised to submit any property information or listing.
• You are responsible for maintaining the confidentiality of your account credentials, where applicable.
• You must promptly inform us if you suspect unauthorised use of your account.

3. Property Listing and User Responsibilities

Users submitting property listings agree that:

• All property details, photographs, prices, and contact information submitted are accurate to the best of their knowledge.
• They have the legal right or necessary authorisation to advertise the property.
• Submitted photographs and other content do not violate another person's intellectual property or privacy rights.
• They will not submit misleading, fraudulent, duplicate, unlawful, or unauthorised listings.
• They will promptly inform us if any material property details change.

4. Listing Review and Approval

All property submissions are subject to review by the PropMatics team. We reserve the right to request additional information, reject, suspend, edit for formatting, or remove listings that are incomplete, misleading, unauthorised, unlawful, or otherwise inconsistent with these terms or our listing guidelines. Payment does not guarantee publication or approval of a listing.

5. Pricing and Payments

• The property listing submission fee is ?100 per property.
• The ?100 fee is inclusive of applicable GST.
• Each payment applies to one property submission.
• Applicable charges will be displayed before payment.
• Online payments may be processed through Razorpay or another authorised payment gateway.
• Users should retain their payment confirmation and transaction reference.

6. Listing Validity and Renewal

Each approved property listing remains active for 30 days from the date of approval. After this period, the listing may expire or be deactivated. Users who wish to renew or repost a property may be required to submit a new payment at the applicable rate. Any renewal charges will be communicated before payment.

7. Cancellation and Refunds

All cancellation and refund requests are handled in accordance with our Cancellation & Refund Policy. Users are advised to review the policy before making a payment.

8. No Guarantee of Sale, Rent, or Enquiries

PropMatics provides an online platform for displaying property information. We do not guarantee that a listing will generate enquiries, leads, site visits, buyers, tenants, a sale, or a rental agreement. Outcomes depend on market conditions, property details, pricing, and user interactions.

9. Independent Verification

Users are responsible for independently verifying property ownership, title, approvals, measurements, encumbrances, legal status, location, pricing, and all other relevant details before entering into a transaction. PropMatics does not replace independent legal, financial, or technical due diligence.

10. Prohibited Activities

Users must not:

• Post fake, fraudulent, misleading, or unauthorised property listings.
• Use the platform for unlawful activities.
• Upload harmful software, malicious code, or content intended to disrupt the website.
• Attempt to access restricted systems or other users' accounts without permission.
• Copy, misuse, or redistribute website content without appropriate authorisation.

11. Intellectual Property

Website design, branding, logos, text, graphics, and other original platform materials are owned by or licensed to the relevant rights holders. Users retain responsibility for ensuring that they have permission to submit content, images, and other materials. By submitting listing content, users grant PropMatics permission to display and use that content for operating and promoting the relevant listing and platform services.

12. Third-Party Services and Links

The website may use third-party services, including payment gateways, hosting providers, and external websites. Such services are subject to their own terms and privacy policies. PropMatics is not responsible for the independent content or practices of third-party websites.

13. Limitation of Liability

To the extent permitted by applicable law, PropMatics and Shantha Realty Services shall not be liable for indirect or consequential losses arising from the use of the platform, reliance on user-submitted property information, interactions between users, or interruptions in website availability. Nothing in these terms excludes liability that cannot legally be excluded under applicable law.

14. Suspension or Termination

We may suspend, restrict, or remove access to listings or services where we reasonably believe that a user has violated these terms, submitted unlawful or misleading content, or misused the platform. We may also modify or discontinue website features where reasonably necessary.

15. Privacy

Our collection and use of personal information are explained in our Privacy Policy. By using the website, you acknowledge that you have had the opportunity to review that policy.

16. Changes to These Terms

We may revise these Terms & Conditions from time to time. Updated terms will be published on this page with a revised date. Continued use of the website after publication of changes constitutes acceptance of the revised terms, to the extent permitted by applicable law.

17. Governing Law and Jurisdiction

These terms are governed by the laws of India. Subject to applicable law, courts having competent jurisdiction in Hyderabad, Telangana, India, shall have jurisdiction over disputes arising from the use of the website or these terms.

18. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact: