Shipping & Delivery Policy

1. Nature of Our Services

Our services are delivered electronically through our website. These may include property listing submissions, online enquiries, access to property information, and other digital services. Therefore, no physical shipping or courier delivery is applicable.

2. Property Listing Processing

After successful payment and submission of the required property details, the listing will be reviewed by our team. Publication is subject to verification, completeness of information, and compliance with our listing guidelines.

We aim to process eligible property submissions within 1�2 business days. This is an indicative processing timeline and may vary if additional information or verification is required.

3. Delivery of Digital Services

Digital services are delivered through the PropMatics website and, where applicable, through the email address or mobile number provided by the user. Users should provide accurate contact details and check their inbox and spam folder for service-related communications.

4. Delivery Charges

No shipping, courier, or physical delivery charges apply because our services are digital. Any applicable service fee will be displayed on the website before the user makes a payment.

5. Delays and Support

Processing may take longer due to incomplete submissions, verification requirements, technical issues, or circumstances beyond our reasonable control. If your paid service has not been processed within the indicated timeline, please contact us with your registered email address and payment reference.

6. Incorrect Contact Details

Users are responsible for providing correct email addresses, mobile numbers, and property information. Please contact us promptly if you identify an error in the information submitted.

7. Contact Information

For questions regarding digital service processing or delivery, contact: